Own the Electrical Dispatch Board

MSP Plumbing Heating Air; Saint Paul (MN); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical & Dental - 100% company-paid

401(k) with Profit Sharing

Paid training and ongoing professional

Job summary

MSP Plumbing Heating Air in Woodbury, MN is hiring a Full-time Electrical Dispatcher to own the daily electrical board, assign calls, sequence the day, and adjust as work evolves.

You will match technicians to jobs by skill and location, pull permits, manage schedules, and keep ServiceTitan records accurate so billing and follow-up run smoothly. We value a calm, clear communicator who can handle high-volume calls in a locally owned culture.

Qualifications

• Dispatch experience communicating with customers and technicians.
• ServiceTitan experience is strongly preferred.
• Must stay calm under pressure with a full board and ringing phone.
• Excellent organization to manage day and week on the screen.

Responsibilities

• Build and run the daily electrical board - assign calls, sequence the day, adjust as it changes.
• Match the technician to the job by skill, licensing, location and customer.
• Keep technicians moving and inform customers when timing shifts.
• Pull electrical permits ahead of the crew and follow up with the city until issued.
• Draft the on-call and weekend schedule for the Electrical Service Manager.
• Coordinate with other dispatchers when coverage is needed across departments.
• Maintain accurate job records in ServiceTitan for billing and follow-up.
• Flag capacity problems early to prevent a lost week.

Skills

Dispatch experience

ServiceTitan experience

Calm under pressure

Organized

Clear communicator

Background check

Education

High school diploma or equivalent

Job description

MSP Plumbing Heating Air in Woodbury, MN is hiring a Full-time Electrical Dispatcher to own the daily electrical board, assign calls, sequence the day, and adjust as work evolves.

You will match technicians to jobs by skill and location, pull permits, manage schedules, and keep ServiceTitan records accurate so billing and follow-up run smoothly. We value a calm, clear communicator who can handle high-volume calls in a locally owned culture.