Onsite Dispatcher — Growth & Advancement in Tech Scheduling

SeaTown Electric Plumbing Heating & Air; Everett (WA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Competitive wages

Accrued PTO

Vacation at 3 years and 5 years

7 Paid Holidays

Medical/Dental/Vision

401k with company match

Monthly bonuses

Ongoing Professional Training

Onsite gym

Company parties and events

Advancement opportunities

Job summary

SeaTown Electric Plumbing Heating & Air is seeking a full-time dispatcher for our residential electrical, plumbing and HVAC teams. The position is onsite in Mukilteo, WA and requires initiative, strong communication, and the ability to manage high-volume calls and scheduling.

You will coordinate with technicians, enter customer information, and ensure issues are resolved while maintaining detailed account records. We offer growth opportunities in a family-friendly culture.

Qualifications

• High school diploma or equivalent is required.

Responsibilities

• Interacts with customers via telephone, email, online chat, or in person to provide support and information on products or services.

Skills

Excellent communication

Multitasking

Team player

Proficient computer skills

Customer service oriented

Active listening

Problem solving

Organizational skills

Education

High school diploma or equivalent

Trades experience a plus

Experience in booking appointments

Experience with Microsoft Office

Tools

Microsoft Excel

Microsoft Word

Microsoft Teams

PowerPoint

Job description

SeaTown Electric Plumbing Heating & Air is seeking a full-time dispatcher for our residential electrical, plumbing and HVAC teams. The position is onsite in Mukilteo, WA and requires initiative, strong communication, and the ability to manage high-volume calls and scheduling.

You will coordinate with technicians, enter customer information, and ensure issues are resolved while maintaining detailed account records. We offer growth opportunities in a family-friendly culture.