Overnight Valet & Guest Experience Specialist

Towne Park; Abington Township (PA); On-site; USD 15,000 - 17,000; Full time

Benefits offered by this job

401k retirement plan

Accident insurance

Telemedicine benefits

Job summary

Towne Park is hiring a Guest Service Associate to provide exceptional hospitality in an on-site setting. You will park and retrieve guest vehicles, assist with luggage, and help guests with directions and local information during overnight hours.

Strong customer service and English communication skills are essential, as is the ability to follow procedures and operate safely in a dynamic environment. Benefits include 401k, insurance options, and telemedicine access.

Qualifications

• Customer service focus and the ability to greet guests professionally.
• Clear written and verbal communication in English.
• Ability to read and follow instructions and safety procedures.

Responsibilities

• Assist guests with parking and retrieving vehicles in a prompt and safe manner.
• Help guests with luggage and related concierge tasks during arrival/departure.
• Provide directions, taxis, reservations, and local information as requested.
• Explain rates and procedures, issue/collect keys and claim checks.

Skills

Customer service

English literacy

Communication

Time awareness

Driving skills

Education

High school diploma or GED

Job description

Towne Park is hiring a Guest Service Associate to provide exceptional hospitality in an on-site setting. You will park and retrieve guest vehicles, assist with luggage, and help guests with directions and local information during overnight hours.

Strong customer service and English communication skills are essential, as is the ability to follow procedures and operate safely in a dynamic environment. Benefits include 401k, insurance options, and telemedicine access.