Overnight Valet & Guest Experience Attendant

Residence Inn Lincoln Downtown Haymarket; Lincoln (NE); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

401(k)

Employee discounts

Paid time off

Job summary

Residence Inn Lincoln Downtown Haymarket is seeking an overnight Valet Attendant/Houseman to greet guests, park and retrieve vehicles, and keep public areas pristine. You will assist with linens, deliver amenities, and respond to guest questions while following safety and brand standards on the 10pm–6am shift.

The role includes maintaining a clean work area, supporting housekeeping and maintenance, and contributing to guest satisfaction and hotel operations during the overnight hours.

Qualifications

• Overnight shift availability (10pm-6am) with full and part-time options.
• Must be at least 21 years of age for insurance purposes.
• Must have a clean driving record for insurance purposes.
• Must be neat, professional and well-groomed.
• Must possess good organization/time management skills.
• Must be dependable and reliable.
• Must be able to work with little supervision.
• Must be able to work in a fast-paced environment.
• Must be able to stand for extended periods of time.
• Must be in good physical condition with the ability to lift up to 20 pounds.

Responsibilities

• Extend a warm, friendly welcome to arriving guests.
• Carefully and efficiently park, secure, and retrieve vehicles.
• Responsible for the cleanliness of hotel public guest areas/public restrooms.
• Assist with washing, folding and stocking linens.
• Deliver guest-requested amenities.
• Respond helpfully to guest questions about the property, getting around and nearby happenings.
• Graciously assist guests with issues arising out of the parking experience.
• Performs daily cleaning of all public areas and back of house and ensures there is adequate stock of supplies.
• Reports any maintenance issues located in guestrooms or public areas immediately to maintenance to ensure guest satisfaction.
• Maintains a clean and clutter-free work environment through the ongoing cleaning and organizing of the housekeeping closets, the housekeeping and laundry facility, break room, and houseman cart.
• Follows hotel Do Not Disturb procedures.
• Manages a well-stocked and maintained houseman cart at all times.
• Immediately reports any maintenance or repair issues to the appropriate manager so that any repairs may be addressed
• Helps contribute to meeting hotel's financial goals through loss prevention & overall cost control.
• Assists in recognizing and correcting potential safety hazards and security problems, and follows privacy standards.

Job description

Residence Inn Lincoln Downtown Haymarket is seeking an overnight Valet Attendant/Houseman to greet guests, park and retrieve vehicles, and keep public areas pristine. You will assist with linens, deliver amenities, and respond to guest questions while following safety and brand standards on the 10pm–6am shift.

The role includes maintaining a clean work area, supporting housekeeping and maintenance, and contributing to guest satisfaction and hotel operations during the overnight hours.