Overnight Valet & Guest Experience Associate

Towne; Newport (RI); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement plan

Job summary

Towne is seeking a Guest Service Associate to deliver outstanding hospitality while managing overnight shifts. You will park and retrieve guest vehicles, assist with luggage, and ensure smooth arrivals and departures.

The role emphasizes customer service excellence, safety, and attention to detail in a fast-paced environment, with opportunities to contribute to a high-standard guest experience.

Qualifications

• Must have a high school diploma or GED.
• Must hold a valid driver's license for the applying state or be within a commutable distance.
• One month of related experience or training, or an equivalent education/experience.
• Knowledge of customer and personal service principles.

Responsibilities

• Provide exceptional hospitality to guests in a friendly and efficient manner.
• Park and retrieve guest vehicles safely and promptly.
• Assist guests with luggage and deliver/pick up guest items as needed during arrival and departure.
• Explain parking rates and procedures to guests and manage ticket and key/tag processes.
• Perform duties with a positive, professional demeanor and assist with additional tasks as required.

Skills

Read and write English

Read and follow instructions

Write simple correspondence

Present information clearly

Basic arithmetic

Time concepts (24h/military)

Operate manual transmission

Parallel parking

Education

High school diploma or GED

Job description

Towne is seeking a Guest Service Associate to deliver outstanding hospitality while managing overnight shifts. You will park and retrieve guest vehicles, assist with luggage, and ensure smooth arrivals and departures.

The role emphasizes customer service excellence, safety, and attention to detail in a fast-paced environment, with opportunities to contribute to a high-standard guest experience.