Overnight Valet Attendant: Guest Service & Luggage

Towne; Austin (TX); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Hospital indemnity insurance

Telemedicine benefits

401k retirement savings plan

Job summary

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality, assist guests with parking and luggage, and provide information about local attractions. The role emphasizes safety, accuracy, and friendly service at all times.

Standard shift is overnight, with duties including ticketing, rate explanations, and coordinating with guests to ensure a smooth arrival and departure experience.

Qualifications

• Experience in delivering courteous guest service.
• Ability to communicate clearly and professionally.
• Ability to handle cash and tickets accurately.

Responsibilities

• Greet guests and provide friendly, efficient service.
• Park and retrieve guest vehicles safely and promptly.
• Assist guests with luggage and bell services as needed.
• Provide directions, reservations and local information.
• Explain parking rates and process claims accurately.

Skills

Customer service

Interpersonal skills

English literacy

Attention to detail

Education

High school diploma or GED

Tools

POS system

Ticketing system

Job description

Towne Park is seeking a Guest Service Associate to deliver exceptional hospitality, assist guests with parking and luggage, and provide information about local attractions. The role emphasizes safety, accuracy, and friendly service at all times.

Standard shift is overnight, with duties including ticketing, rate explanations, and coordinating with guests to ensure a smooth arrival and departure experience.