Overnight Team Leader — Growth, Coaching & Service

Meijer Inc.; Goshen (IN); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. in Goshen, IN is seeking a store leadership professional to plan and direct day-to-day team operations across departments. You will mentor staff, implement customer service strategies, and ensure adherence to company standards to optimize sales and service.

The role emphasizes staff development, scheduling, and maintaining a positive shopping experience while meeting safety and training requirements.

Qualifications

• High school diploma or its equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other areas of the store such as meat, bakery, produce and deli; also customer service and product flow experience is helpful.
• Demonstrated ability to communicate to team members with clear and precise direction.
• Demonstrated ability to resolve conflict and address root cause issues.
• Demonstrated ability to manage multiple tasks.
• Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
• Demonstrated ability to teach suggestive selling.
• Demonstrated ability to mentor team members across the organization.

Responsibilities

• Ensure a positive company image by providing courteous, friendly, and efficient service to customers and team members.
• Responsible for staffing, selection and hiring to achieve staffing needs.
• Promotes succession planning by providing career paths and development needs for the team members.
• Documents and applies disciplinary actions and makes recommendations concerning discharge.
• Responsible for P&L, achieving sales and maintaining shrink for the department.
• Models exceptional, fast and friendly customer service.
• Mentors and coaches the team members to ensure customer service and sales goals are exceeded and the area is maintained to Meijer standards.
• Ensures the team is thoroughly trained in all aspects of their jobs and have completed all required training.

Skills

Customer service

Team leadership

Staffing

Conflict resolution

Communication

Financial analysis

Education

High school diploma

Job description

Meijer Inc. in Goshen, IN is seeking a store leadership professional to plan and direct day-to-day team operations across departments. You will mentor staff, implement customer service strategies, and ensure adherence to company standards to optimize sales and service.

The role emphasizes staff development, scheduling, and maintaining a positive shopping experience while meeting safety and training requirements.