Overnight Team Lead: Lead, Coach & Elevate Service

Meijer Inc.; Burton (MI); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer Inc. is seeking a store leader to manage day-to-day operations across departments, mentor staff, and drive sales while ensuring outstanding customer service. The role focuses on staffing, training, and enforcing company standards to deliver a superior shopping experience.

The position requires strong communication, conflict resolution, and financial awareness, with a commitment to safety and team development throughout prime shopping hours.

Qualifications

• High school diploma or equivalent required.
• 2-3 years of related retail experience.
• One year of management experience.
• Rotational assignments in other store areas helpful.
• Demonstrated ability to communicate clearly and resolve conflicts.
• Ability to manage multiple tasks and analyze basic financial information.

Responsibilities

• Ensure a positive company image with courteous, friendly, and efficient service to customers and team members.
• Staffing, selection and hiring to meet staffing needs.
• Promote career paths and participate in promotion decisions.
• Document and apply disciplinary actions and advise on discharge.
• Responsible for P&L, achieving sales and controlling shrink.
• Model exceptional, fast, friendly customer service.
• Communicate the Meijer Friendly Initiative in team meetings.
• Mentor team members to meet or exceed service and sales goals.
• Ensure teams are trained and complete required training.
• Spend time in-store communicating with customers and teammates.
• Promote a safe work environment.
• Maintain reliable and consistent attendance.
• Perform other duties as assigned.

Skills

Customer service

Staffing

Leadership

Communication

Conflict resolution

Multitasking

Education

High school diploma or equivalent

Job description

Meijer Inc. is seeking a store leader to manage day-to-day operations across departments, mentor staff, and drive sales while ensuring outstanding customer service. The role focuses on staffing, training, and enforcing company standards to deliver a superior shopping experience.

The position requires strong communication, conflict resolution, and financial awareness, with a commitment to safety and team development throughout prime shopping hours.