Overnight Shift Manager

McDonald's; North Olmsted (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay and bonus program

401(k) match

Flexible scheduling

Paid time off

Tuition reimbursement

Training and advancement opportunities

Employee discounts and free meals

Health, dental, vision, and life insurance

Short-term and long-term disability

Discounted partner offers

Job summary

A leading fast-food restaurant is seeking a Shift Manager in Training for overnight shifts in North Olmsted. Ideal candidates should have prior managerial experience and a strong focus on customer service. Responsibilities include leading the shift, scheduling, monitoring performance, and ensuring quality service. This role offers competitive pay, flexible scheduling, and numerous benefits including healthcare and tuition reimbursement.

Qualifications

• Previous managerial experience, preferably within restaurant, retail, or hospitality.
• Strong customer service focus and team-building skills.
• Effective communication and decision-making in a fast-paced environment.

Responsibilities

• Lead and manage the overnight shift; ensure customers receive a fast, accurate, friendly experience.
• Plan shift schedules and tasks.
• Monitor crew performance, promote quality, service, and cleanliness.

Skills

Customer service focus

Team-building skills

Effective communication skills

Decision-making abilities

Motivation

Job description

Shift Manager in Training – Overnight Shift

Overview

Ideal candidates should have previous manager experience in quick‑service restaurants, hospitality, or retail. Minimum age: 18 years.

Responsibilities

• Lead and manage the overnight shift; ensure customers receive a fast, accurate, friendly experience.
• Plan shift schedules and tasks.
• Monitor crew performance, promote quality, service, and cleanliness.
• Ensure safety, security, and profitability standards are met.
• Communicate with other shift managers and crew.
• Motivate, delegate, and coach the team.
• Complete assigned cleanliness and maintenance tasks.
• Handle food safety, inventory, daily maintenance, quality food production, and training.
• Maintain internal communication and safety/security protocols.

Qualifications

• Previous managerial experience, preferably within restaurant, retail, or hospitality.
• Strong customer service focus and team‑building skills.
• Effective communication and decision‑making in a fast‑paced environment.
• Ability to motivate and empower crew.
• Passion for helping others and providing excellent service.

Benefits

• Competitive pay and bonus program.
• 6% 401(k) match.
• Flexible scheduling.
• Paid time off.
• Tuition reimbursement and educational assistance.
• Training and advancement opportunities.
• Employee discounts and free meals.
• Health, dental, vision, and life insurance.
• Short‑term and long‑term disability.
• Discounted partner offers.

Legal and Equal‑Opportunity Statement

We are an equal‑opportunity employer and value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, pregnancy, age, marital status, veteran status, disability status, genetic information, citizenship, or any other characteristic protected by federal or applicable state law. We will provide reasonable accommodations for applicants with disabilities throughout the application or interview process.

Additional Information

This posting outlines key duties of the Shift Manager position; it is not an exhaustive list of essential functions.