Overnight Shift Manager

McDonald's; North Ridgeville (OH); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Competitive pay

Bonus program

6% 401K match program

Flexible scheduling

Paid Time Off

Tuition reimbursement

Training and advancement opportunities

Employee discounts and free meals

Health, Dental, Vision and Life보험

Job summary

McDonald’s is seeking a Shift Manager in Training for the overnight shift. Ideal candidates have prior manager experience and a background in quick service restaurants, hospitality or retail. You must be 18 years or older.

If you lack shift leader experience, consider applying for a Maintenance or Crew position. As a Shift Manager, you will lead the crew and other managers on your shift, ensure fast, accurate, and friendly service, and uphold McDonald’s standards of quality, service and

Qualifications

• Previous managerial experience is required.
• Background in quick service restaurants, hospitality or retail preferred.
• You must be 18 years or older for this position.

Responsibilities

• Lead the experience by supervising crew and other managers on your shift.
• Plan for each shift and monitor performance to meet standards.
• Ensure safety, security and profitability and communicate with other shifts.
• Provide coaching, motivation and training to the team.
• Maintain cleanliness and manage food safety and quality production.

Skills

Leadership

Customer service

Team supervision

Communication

Job description

This position is for a Shift Manager in Training on the OVERNIGHT SHIFT. Ideal candidates should have previous Manager experience. A background in quick service restaurants is strongly desired, or experience in hospitality or retail. You must be 18 years or older for this position.

If you do not have previous Shift Leader experience, please consider applying for a Maintenance or Crew position.

Flexible scheduling is available and you will always feel valued. McDonald’s offers a job combo that will fit YOU.

Managers lead shifts every week, making sure customers get a fast, accurate, friendly experience every visit. A Shift Manager provides leadership to crew and other managers during a shift to ensure great Quality, Service and Cleanliness to customers.

Responsibilities

Shift Managers perform a variety of tasks, which include but are not limited to:

• Planning for each shift
• Monitoring performance during the shift
• Taking action to ensure the team meets McDonald’s standards
• Monitoring safety, security, and profitability
• Communicating with other Shift Managers and crew
• Motivating, delegating, and coaching the team
• Completing assigned cleanliness tasks
• Completing assigned planned maintenance tasks

As a Shift Manager, you may be responsible for:

• Food Safety
• Internal Communication
• Inventory Management
• Daily Maintenance and Cleanliness
• Managing Crew
• Quality Food Production
• Exceptional Customer Service
• Safety and Security
• Training

Qualifications

Previous managerial experience is required, ideally within a restaurant, retail or hospitality environment. You must be 18 years or older for this position.

Benefits

• Competitive pay
• Bonus program
• 6% 401K match program
• Flexible scheduling
• Paid Time Off
• Tuition reimbursement and/or educational assistance
• Training and advancement opportunities
• Employee discounts and free meals
• Health, Dental, Vision and Life Insurance
• Short-Term and Long-Term disability
• Discounted offerings from partners such as Verizon, AT&T, Great Wolf Lodge, Regal Cinemas, Car Rentals and many more with MCDPERKS.com
• And much more!

About the Role

• Lead the experience: Oversee and lead crew and other managers on your shift
• Inspire and Empower: Provide encouraging leadership for crew and managers to provide an outstanding guest experience
• Understand that teamwork is key: Supervise and lead food safety and cleanliness measures to meet McDonald’s standards
• Take action first: Take measures around safety, security, inventory, and profitability
• Never stop learning: Cultivate and encourage training, education, and continued learning within the restaurant
• Be results oriented: Drive and expect a high level of performance from the team

What Makes You Successful

• Passion for helping and serving others (customers and fellow team members)
• Strong customer service and support focus
• The ability to communicate effectively and anticipate customer needs
• The ability to provide solutions and make decisions in a fast-paced environment

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. We will ensure that individuals with disabilities are provided reasonable accommodation(s) to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the restaurant you are applying to request accommodation(s).

This job posting is for a position in a restaurant owned and operated by an independent franchisee, not McDonald’s USA. This franchisee owns a license to use McDonald’s logos and food products, for example, when running the restaurant. However, this franchisee is a separate company and a separate employer from McDonald’s USA. Thus, if you are hired for the job described in this posting, the franchisee will be your employer, not McDonald’s USA. Only the franchisee is responsible for employment matters at the restaurant, including hiring, firing, discipline, supervision, staffing, and scheduling employees. McDonald’s USA has no control over employment matters at the restaurant. McDonald’s USA will not receive a copy of your employment application and it will have no involvement in any employment decisions, including whether you receive an interview for the job or whether you are hired.