Overnight Shelter Support Specialist

Safeharborsc; Greenville (SC); On-site; USD 19,000 - 25,000; Part time

Benefits offered by this job

Shift differential

Job summary

Safe Harbor seeks a 3rd Shift Client Support Specialist to provide overnight shelter safety, structure, and basic client support. This role maintains a trauma-informed presence, conducts walk-throughs, updates records, and coordinates with on-call staff to meet overnight needs.

Part-time, hourly, non-exempt, with work hours from 10:00 PM to 8:30 AM, including weekends. Requires strong communication, trauma-informed care, and ability to lift up to 25–30 pounds. Prior shelter experience preferred.

Qualifications

• 1–2 years of experience in shelter, residential, or overnight support preferred.
• Understanding trauma-informed care and community living structure.
• Strong communication, observation, and documentation skills.
• Ability to work independently and follow structured overnight protocols.
• High school diploma or GED required.
• Computer literacy with email, word processing, and data entry.

Responsibilities

• Maintain a calm presence during overnight hours.
• Conduct routine shelter walk-throughs to observe safety and emotional concerns.
• Monitor doors and secure access.
• Respond to client needs using trauma-informed practices.
• Notify supervisors of safety concerns.
• Complete overnight documentation and logs.
• Assist with light cleaning and restocking.
• Dispense OTC medications and personal care items per policy, logging all distribution.
• Document activity in databases/logs before end of shift.
• Coordinate with staff and leadership on shift issues.

Skills

Communication

Observation

Documentation

Independent worker

Lifting capability

Education

High school diploma or GED

1–2 years shelter/overnight experience

Tools

Outlook

Teams

Word

Database entry

Job description

Safe Harbor seeks a 3rd Shift Client Support Specialist to provide overnight shelter safety, structure, and basic client support. This role maintains a trauma-informed presence, conducts walk-throughs, updates records, and coordinates with on-call staff to meet overnight needs.

Part-time, hourly, non-exempt, with work hours from 10:00 PM to 8:30 AM, including weekends. Requires strong communication, trauma-informed care, and ability to lift up to 25–30 pounds. Prior shelter experience preferred.