Shelter Support Specialist (2nd Shift, Part-Time)

Families in Transition; Manchester (NH); On-site; USD 20,000 - 29,000; Part time

Job summary

Families in Transition seeks a Support Staff member to help run our Family Shelter and ensure a safe, clean, welcoming environment for residents experiencing homelessness. The role supports daily shelter operations, assists with safety, behavior observations, and basic documentation, and helps communicate with participants.

Shift available: 2nd shift (Friday - Monday) 3:45 am–12:15 pm; hourly base pay $18. Candidates should be reliable, customer-service oriented, and willing to work early

Qualifications

• Requires a high school diploma or equivalent.
• Understanding and knowledge of housing safety concerns.
• Demonstrated proficiency in excellent customer service.
• Must be willing to work early mornings, evenings and weekends.

Responsibilities

• Provide a safe, clean, non-threatening environment for residents experiencing homelessness.
• Assist with policies and programs and support continuous improvement in Shelter offerings and operations.
• Document safety, security, participant behaviors, medical concerns, and other issues; monitor supplies and housekeeping as needed.
• Communicate with participants and support engagement and activities within the shelter.

Skills

Customer service

Safety awareness

Communication

Education

High school diploma or equivalent

Job description

Families in Transition seeks a Support Staff member to help run our Family Shelter and ensure a safe, clean, welcoming environment for residents experiencing homelessness. The role supports daily shelter operations, assists with safety, behavior observations, and basic documentation, and helps communicate with participants.

Shift available: 2nd shift (Friday - Monday) 3:45 am–12:15 pm; hourly base pay $18. Candidates should be reliable, customer-service oriented, and willing to work early