Overnight Security Dispatcher (Part-Time)

Allied Universal; Phoenix (AZ); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Smart Tools access

Career growth opportunities

Retirement savings plan

Perks program discounts

Job summary

Allied Universal is seeking a Security Officer - Call Center Overnights in Phoenix, AZ to serve employees, visitors, contractors, and vendors at a telecommunications and media location. You will coordinate alarm and access-control activity, monitor dispatch, and relay information to on-site teams in a calm, professional manner.

The Part-Time role offers Tue/Wed 11:00 PM – 07:00 AM shifts, a pay rate of $22.00 per hour, and opportunities to explore new roles using our Claim a Shift platform.

Qualifications

• Experience with alarm panels is preferred.
• Customer service experience is preferred.
• A guard card or license is preferred.
• Experience with access control and badge systems is preferred.
• Comfort using a computer or tablet is preferred.

Responsibilities

• Provide customer service to employees, visitors, contractors, and vendors at a telecommunications and media location by carrying out site-specific security-related procedures, policies, and when appropriate, emergency response activities.
• Monitor dispatch communications, incoming calls, alarm notifications, and service requests; document and route information to appropriate personnel and/or responding resources.
• Coordinate security-related responses to incidents, access concerns, facility issues, and critical situations in a calm, professional, problem-solving manner.
• Maintain accurate dispatch logs, incident reports, activity records, and shift handoff information in accordance with site procedures.
• Conduct regular and random patrols of assigned areas and the business perimeter, reporting unusual conditions or maintenance concerns to appropriate personnel.

Skills

Customer service

Communication

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

Alarm panels

Access control

Badge systems

Dispatch software

Job description

Allied Universal is seeking a Security Officer - Call Center Overnights in Phoenix, AZ to serve employees, visitors, contractors, and vendors at a telecommunications and media location. You will coordinate alarm and access-control activity, monitor dispatch, and relay information to on-site teams in a calm, professional manner.

The Part-Time role offers Tue/Wed 11:00 PM – 07:00 AM shifts, a pay rate of $22.00 per hour, and opportunities to explore new roles using our Claim a Shift platform.