Overnight Security Concierge & Front Desk

Harvard Protection Services, LLC; New York (NY); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Sick leave

Vacation

401K enrollment

Job summary

Harvard Protection Services is seeking a Customer Service Officer to support our security and life safety goals. You will provide professional customer-focused services to people and property, maintaining a visible yet approachable presence in the facility.

Responsibilities include assisting guests, monitoring entrances, enforcing policies, and coordinating with team members. A valid security license or ability to obtain one is required, along with reliable transportation and communication.

Qualifications

• Minimum High School Diploma, GED or equivalent.
• Strong interpersonal communication and professional demeanor.
• Reliable means of communication and transportation.

Responsibilities

• Maintain a professional demeanor while aiding customers, employees, visitors, and guests.
• Monitor the environment and detect suspicious activity.
• Greet customers and assist guests in a courteous, customer-focused manner.
• Answer phones professionally and control access to the property.
• Prepare incident reports and follow emergency procedures.

Skills

Interpersonal communication

Customer service orientation

Professional demeanor

Reliability and punctuality

Education

High School Diploma/GED

Tools

Security equipment familiarity

Job description

Harvard Protection Services is seeking a Customer Service Officer to support our security and life safety goals. You will provide professional customer-focused services to people and property, maintaining a visible yet approachable presence in the facility.

Responsibilities include assisting guests, monitoring entrances, enforcing policies, and coordinating with team members. A valid security license or ability to obtain one is required, along with reliable transportation and communication.