Evening Security & Customer Care Officer

Harvard Protection Services, LLC.; New York (NY); On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Health & welfare

Dental

Vision

Sick leave

Vacation

401K enrollment

Job summary

Harvard Protection Services provides best-in-class security and life safety services. We hire Customer Service Officers to support our client locations with professional customer-focused service and vigilant monitoring of entrances and activity.

Responsibilities include greeting visitors, patrolling the premises, reporting incidents, and maintaining clear records. A high school diploma, reliable transportation, and a valid security license or ability to obtain one are required.

Qualifications

• Minimum High School Diploma, GED or the equivalent.
• Must have reliable means of communication and transportation.
• Must have a security guard license or be able to obtain one within an acceptable period.
• Strong interpersonal communication skills and friendly, professional demeanor.
• Neat and professional appearance.
• Computer skills and ability to operate security/communication devices.
• Write routine correspondence and incident reports.
• Previous contract security, law enforcement, military or customer service experience helpful.

Responsibilities

• Maintain a professional demeanor while aiding customers, employees, visitors, and guests.
• Maintain a visible presence in the facility / building assigned.
• Monitor the environment and detect suspicious and unsafe activity.
• Greet customers, visitors, staff, tenants, guests in a professional manner.
• Answer phones professionally and assist guests and employees.
• Permit authorized persons to enter property and monitor entrances and exits.
• Enforce facility policies and procedures within required limits.
• Perform patrols of designated areas on foot or by vehicle.
• Prepare reports on accidents, incidents, and suspicious activities.

Skills

Customer service

Interpersonal communication

Professional demeanor

Education

High School Diploma or GED

Tools

Alarm systems

Security devices

Computer systems

Job description

Harvard Protection Services provides best-in-class security and life safety services. We hire Customer Service Officers to support our client locations with professional customer-focused service and vigilant monitoring of entrances and activity.

Responsibilities include greeting visitors, patrolling the premises, reporting incidents, and maintaining clear records. A high school diploma, reliable transportation, and a valid security license or ability to obtain one are required.