Overnight Room Service Pro: Elevate Guest Comfort

Parker Management Florida, Llc; Palm Springs (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

Parker Management Florida, Llc seeks a Room Service Server (Overnight) in Palm Springs, CA. This full-time role covers food and beverage service in guest rooms and gardens, with emphasis on timely delivery, accurate checks, and guest satisfaction.

Responsibilities include tray setup, wine service, handling items to rooms, maintaining cleanliness, and following hotel standards. Training and staff motivation are part of the role, in a fast-paced hospitality setting.

Responsibilities

• Prepares and delivers the F & B items on trays according to the set standards.
• Greets guests in rooms and on the phone according to the standards.
• Apply food and beverage handling rules
• Bring wine selections to the room with appropriate glasses, follow with proper wine service procedure.
• Constantly walk the hallways, to pick up dirty trays
• Deliver amenities as arranged by guest service.
• Prepares accurate checks, follows cashiering procedures.
• Brew fresh coffee and tea
• Fill salt & pepper, sugar bowls, creamers, fold napkins and polish silverware.
• Organize the trays with proper set up.
• Restock the service counter with items such as straws, glasses, cups, condiments.
• Polish glasses, silverware as well as trays whenever needed.
• Completely understand and follow the department and hotel standards
• Takes responsibility to keep the room service area clean at all times
• Retrieves food items from the kitchen and beverages from the fridge OR the lounge bar.
• Collects dirty items and brings them to the dishwasher.
• Maintains guests satisfaction his/her top priority
• Follows and works according to the standard operating procedures of the room service
• Takes the initiative to serve the guests even if they are sitting in the gardens.
• Responsible, along with the manager to train and motivate staff.

Job description

Parker Management Florida, Llc seeks a Room Service Server (Overnight) in Palm Springs, CA. This full-time role covers food and beverage service in guest rooms and gardens, with emphasis on timely delivery, accurate checks, and guest satisfaction.

Responsibilities include tray setup, wine service, handling items to rooms, maintaining cleanliness, and following hotel standards. Training and staff motivation are part of the role, in a fast-paced hospitality setting.