Overnight Program Lead — Shelter & Homeless Services

The Salvation Army North & Central Illinois Division; Chicago (IL); On-site; USD 46,000 - 56,000; Full time

Job summary

The Salvation Army North & Central Illinois Division is seeking an Assistant Program Manager for the Overnight Shift at the Emergency Homeless Assessment and Referral Center in Chicago. You will oversee staff and operations, ensure safety, and support case managers while maintaining client confidentiality.

Minimum education includes a high school diploma or GED; an associate degree is preferred. The role requires strong communication, initiative, and project-management abilities in a fast-paced

Qualifications

• High school diploma or GED required; Associate degree preferred.
• Two years’ experience with homeless families or individuals.
• Excellent communication and interpersonal skills.
• Ability to work with confidential material.
• Strong initiative and detail-oriented.
• Ability to manage projects and priorities.

Responsibilities

• Provide stability and safety during overnight shift.
• Oversee staff operations and supervision during shift.
• Assist with HR tasks and staffing levels.
• Coordinate guest placement and bed availability with case managers.
• Maintain confidentiality and data entry for demographics.
• Attend staff meetings and support program objectives.

Skills

Communication

Interpersonal skills

Confidentiality

Initiative

Attention to detail

Adaptability

Project management

Education

High school diploma or GED

Associate degree preferred

Job description

The Salvation Army North & Central Illinois Division is seeking an Assistant Program Manager for the Overnight Shift at the Emergency Homeless Assessment and Referral Center in Chicago. You will oversee staff and operations, ensure safety, and support case managers while maintaining client confidentiality.

Minimum education includes a high school diploma or GED; an associate degree is preferred. The role requires strong communication, initiative, and project-management abilities in a fast-paced