Overnight Assistant Program Manager – Shelter Operations

The Salvation Army USA Central Territory; Chicago (IL); Presencial; USD 43.000 - 58.000; Jornada completa

Descripción de la vacante

The Salvation Army North & Central Illinois Division is seeking an Assistant Program Manager for the Overnight Shift at the Emergency Homeless Assessment and Referral Center in Chicago. The role supervises staff, ensures safety, and oversees operations during overnight hours.

Responsibilities include HR processing, staff training, coordinating client placements with shelters, maintaining confidentiality, and generating routine program reports.

Formación

• High school diploma or GED required; associate degree preferred.
• At least 2 years' experience with homeless families/individuals.
• Excellent communication and interpersonal skills.
• Ability to manage projects, maintain confidentiality and adapt to changing priorities.

Responsabilidades

• Assist Program Director with HR for shift staff, payroll, and personnel files.
• Maintain safe staffing levels and oversee overnight shift operations.
• Facilitate guest placement and coordinate with shelters and case-managers.
• Document incidents, prepare reports, and ensure confidentiality of guest information.
• Coordinate with referral shelters to maintain real-time bed availability and HMIS data entry.

Conocimientos

Communication skills

Interpersonal skills

Self-starter

Attention to detail

Educación

High school diploma or GED

Associate degree preferred

Herramientas

Salesforce

HMIS

Descripción del empleo

The Salvation Army North & Central Illinois Division is seeking an Assistant Program Manager for the Overnight Shift at the Emergency Homeless Assessment and Referral Center in Chicago. The role supervises staff, ensures safety, and oversees operations during overnight hours.

Responsibilities include HR processing, staff training, coordinating client placements with shelters, maintaining confidentiality, and generating routine program reports.