Overnight Patient Access Specialist - Jumpstart Healthcare

RCM Holdco; Austin (TX); On-site; USD 24,000 - 35,000; Part time

Job summary

R1 is hiring a Part Time Patient Access Representative in Austin, TX. You will be the first point of contact for patients, registering them across multiple computer systems and helping ensure access to care with empathy.

Role emphasizes coordinating with clinical staff, navigating insurance details, collecting co-pays, and providing cost estimates while delivering compassionate service during overnight shifts Thursday through Saturday.

Qualifications

• High School Diploma or GED required.
• Excellent customer service and communication skills.
• Able to pass a background check and vaccination requirements.
• Experience with patient access, medical registration, insurance verification, or front desk is a plus.

Responsibilities

• Provide exceptional customer service and assist patients and families with check-in across multiple computer systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Build trust with patients who may be ill, anxious, or overwhelmed.
• Navigate insurance plans, enter demographics and medical data, collect co-pays, and provide cost estimates when applicable.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Skills

Exceptional customer service

Communication

Interpersonal skills

Multitasking

Attention to detail

Adaptability

Education

High School Diploma or GED

Tools

EMR/EHR systems

Job description

R1 is hiring a Part Time Patient Access Representative in Austin, TX. You will be the first point of contact for patients, registering them across multiple computer systems and helping ensure access to care with empathy.

Role emphasizes coordinating with clinical staff, navigating insurance details, collecting co-pays, and providing cost estimates while delivering compassionate service during overnight shifts Thursday through Saturday.