Overnight Patient Registration Specialist

R1 RCM, Inc.; Austin (TX); Sur place; USD 22 000 - 32 000; Plein temps

Résumé du poste

R1 RCM, Inc. in Austin, TX is seeking a Patient Registration Representative to be the first point of contact, ensuring fast, compassionate, and accurate access to care across multiple systems.

The role is full-time, overnight, with Wednesday 6 PM - 12 AM and Thursday - Saturday 6 PM - 6 AM, offering training, growth within R1, and opportunities to work with diverse teams to support patient experience and revenue cycle success.

Qualifications

• Exceptional customer service and professional communication in a fast-paced environment.
• Ability to multitask across multiple systems with high attention to detail.
• Background check, drug test and vaccination requirements as part of the hiring process.
• Bilingual proficiency in Spanish or another language is preferred but not required.
• Prior experience with patient access, medical registration, insurance verification, or front desk is a plus.

Responsabilités

• Provide exceptional customer service and assist patients and families with the check-in process across multiple computer systems.
• Answer phones and gather accurate patient information quickly in a fast-paced environment.
• Build trust with patients during anxious or stressful moments.
• Navigate insurance plans, enter demographics and medical data, collect co-pays and provide cost estimates.
• Collaborate with nurses, physicians, and care teams to ensure smooth patient flow.

Connaissances

Exceptional customer service

Communication

Interpersonal skills

Multitasking

Detail-oriented

Background check

Formation

High School Diploma or GED

Description du poste

R1 RCM, Inc. in Austin, TX is seeking a Patient Registration Representative to be the first point of contact, ensuring fast, compassionate, and accurate access to care across multiple systems.

The role is full-time, overnight, with Wednesday 6 PM - 12 AM and Thursday - Saturday 6 PM - 6 AM, offering training, growth within R1, and opportunities to work with diverse teams to support patient experience and revenue cycle success.