Overnight Patient Access Specialist

SmartRecruiters, Inc.; Allen (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Intuitive Health is seeking a Patient Access Advocate for overnight, full-time shifts. You will register patients, verify insurance, collect copayments, and guide patients through the visit in a fast-paced ambulatory care setting.

The role requires excellent communication, strong multitasking, and compassionate customer service to ensure a smooth patient experience at our ED/UC facilities.

Qualifications

• Minimum typing speed of 50 wpm.
• High school diploma or GED; healthcare experience preferred.
• Exceptional communication and customer service skills.

Responsibilities

• Greet patients in person and over the phone with a friendly, professional demeanor.
• Check patients in and out and assist with registration and visits.
• Verify insurance eligibility and collect copayments/coinsurance/deductibles.
• Enter data into electronic health records and manage clerical tasks.
• Make patients feel welcome and provide directions and information as needed.
• Maintain a clean front desk and waiting area and support staff with duties.

Skills

Typing speed 50 wpm

Microsoft Office

Customer service

Communication skills

Multi-tasking

Independent work

Education

High school diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

Intuitive Health is seeking a Patient Access Advocate for overnight, full-time shifts. You will register patients, verify insurance, collect copayments, and guide patients through the visit in a fast-paced ambulatory care setting.

The role requires excellent communication, strong multitasking, and compassionate customer service to ensure a smooth patient experience at our ED/UC facilities.