Evening Patient Access Champion

Intuitive Health; Temple (TX); On-site; USD 25,000 - 33,000; Part time

Job summary

Intuitive Health is seeking a Patient Access Advocate, PRN Evenings, to greet patients, register and verify demographics and insurance, and collect payments. You will support clinical staff, manage front desk activities, and ensure a welcoming, compliant patient experience during busy evening shifts.

The role requires strong customer service, basic computer skills, and the ability to multitask in a healthcare setting, with travel between facilities possible and evenings/weekends as needed.

Qualifications

• Demonstrated customer service, communication, and interpersonal skills.
• Basic computer proficiency and the ability to learn new technology and systems.
• Ability to multitask, prioritize work, and thrive in a fast-paced healthcare environment.
• High school diploma or GED is preferred.

Responsibilities

• Greet patients and visitors in a courteous, professional manner in person and over the phone.
• Register new patients and accurately update demographic, insurance, and billing information.
• Verify insurance eligibility and benefits and collect copays, deductibles, and payments in accordance with company guidelines.
• Facilitate patient flow by notifying clinical staff of arrivals, communicating delays, and keeping patients informed.
• Answer phones using proper etiquette; route calls and take messages as needed.
• Provide general information such as directions, office hours, and policies.
• Maintain patient confidentiality and comply with HIPAA regulations.
• Perform clerical tasks including copying, scanning, faxing, and filing.
• Maintain waiting areas, front desk, and reception spaces in a clean, organized, and presentable condition.
• Assist with supply management, including ordering and stocking as needed.
• Attend staff meetings and required training sessions; maintain ongoing knowledge of role responsibilities.

Skills

Customer service

Communication

Interpersonal skills

Multitasking

Telephone etiquette

Education

High School Diploma or GED

Tools

EMR/EHR systems

Job description

Intuitive Health is seeking a Patient Access Advocate, PRN Evenings, to greet patients, register and verify demographics and insurance, and collect payments. You will support clinical staff, manage front desk activities, and ensure a welcoming, compliant patient experience during busy evening shifts.

The role requires strong customer service, basic computer skills, and the ability to multitask in a healthcare setting, with travel between facilities possible and evenings/weekends as needed.