Overnight Patient Access Liaison I - Registration

Northwell; City of Poughkeepsie (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Vassar Brothers Medical Center in Poughkeepsie, NY, seeks a Patient Access Clerk to manage the end-to-end patient onboarding process. You will collect demographic and financial information to confirm patient identity, verify insurance, and secure payment sources, while facilitating smooth scheduling and check-in.

You will greet patients, perform registrations in the EMR, obtain necessary signatures, and ensure adherence to HIPAA and hospital policies.

Qualifications

• HS Diploma with minimum of 2 years job related experience.
• Associate degree with 6 months job-related experience - Preferred.
• Minimum Experience of 1 year preferred in a job-related experience.
• Basic MS Word & MS Excel.
• Customer Service and organizational skills.
• NAHAM certification within one year of hire.

Responsibilities

• Greet patients and professionals promptly and professionally; check in and direct as needed.
• Respond to calls and provide information while reducing wait times.
• Search and select patient records accurately to maintain EMPI integrity.
• Schedule and register services following protocols and EMR workflows.
• Enter demographic and financial data to aid in payment collection.
• Verify insurance eligibility and obtain payor requirements as needed.
• Provide cost estimates and actively solicit patient liability.
• Process testing orders when necessary and ensure proper documentation.
• Obtain required signatures for consents and notifications.
• Maintain compliance with HIPAA, EMTALA, and Patient Bill of Rights.

Skills

Customer Service

Microsoft Word

Microsoft Excel

Organizational skills

Education

High School Diploma

Associate degree

NAHAM certification

Tools

EMR systems

Job description

Vassar Brothers Medical Center in Poughkeepsie, NY, seeks a Patient Access Clerk to manage the end-to-end patient onboarding process. You will collect demographic and financial information to confirm patient identity, verify insurance, and secure payment sources, while facilitating smooth scheduling and check-in.

You will greet patients, perform registrations in the EMR, obtain necessary signatures, and ensure adherence to HIPAA and hospital policies.