Overnight Patient Access Liaison: Scheduling & Registration

Northwell; City of Poughkeepsie (NY); On-site; USD 25,000 - 34,000; Full time

Job summary

Vassar Brothers Medical Center in the Hudson Valley is seeking an Overnight Patient Access Representative to ensure a smooth one-touch registration and scheduling experience for patients.

Responsibilities include greeting patients, checking them in, verifying eligibility, collecting liabilities, and handling scheduling with accuracy across EMRs. The role requires a high school diploma, strong customer service, and familiarity with MS Word/Excel.

Qualifications

• Education: Required HS Diploma with minimum of 2 years job related experience.
• Associate degree with 6 months job-related experience - Preferred.
• Minimum Experience of 1 year preferred in a job-related experience. Proficiency in MS Word & MS Excel.

Responsibilities

• Greet patients and staff promptly and professionally.
• Check patients into the system and direct them based on location and status.
• Verify eligibility and assist with scheduling and patient flow.
• Collect patient liabilities and provide service estimates where appropriate.
• Maintain HIPAA compliance and accurate demographic/financial information.

Skills

Customer service

Organizational skills

Communication

Education

High School Diploma

Tools

MS Word

MS Excel

Job description

Vassar Brothers Medical Center in the Hudson Valley is seeking an Overnight Patient Access Representative to ensure a smooth one-touch registration and scheduling experience for patients.

Responsibilities include greeting patients, checking them in, verifying eligibility, collecting liabilities, and handling scheduling with accuracy across EMRs. The role requires a high school diploma, strong customer service, and familiarity with MS Word/Excel.