Overnight Patient Access Coordinator — Calm, Efficient Care

trumed; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

University Health Truman Medical Center in Kansas City, MO is seeking a Patient Access Coordinator to manage patient check-in, insurance verification, and scheduling needs in a fast-paced hospital setting.

The role emphasizes strong communication, organization, and problem solving, with bilingual Spanish helpful and prior authorization experience valued. You will be part of a team focused on timely, compassionate patient service.

Qualifications

• High school diploma or equivalent; multitasking from real-life experience.
• 3+ years of hands-on experience in patient contact, hospital finance, or insurance.
• Prior experience as a Patient Access Rep II or Scheduling Rep II.
• Clear, kind, and effective communicator across in-person, phone, or email.
• Detail-oriented and able to stay organized and calm under pressure.
• Able to read and understand legal documents, ask the right questions, and find smart solutions quickly.
• Proficient in navigating sensitive conversations with empathy and professionalism.

Responsibilities

• Oversee patient flow from check-in to insurance verification and beyond.
• Coordinate paperwork, phone calls, and scheduling to keep operations running smoothly.
• Support system improvements and assist the team in daily workflows.
• Maintain composure and deliver clear information in hectic situations.

Skills

Communication skills

Empathy

Organization

Spanish (en español)

Education

High school diploma or equivalent

Job description

University Health Truman Medical Center in Kansas City, MO is seeking a Patient Access Coordinator to manage patient check-in, insurance verification, and scheduling needs in a fast-paced hospital setting.

The role emphasizes strong communication, organization, and problem solving, with bilingual Spanish helpful and prior authorization experience valued. You will be part of a team focused on timely, compassionate patient service.