Night Shift Patient Access Navigator

Truman Medical Centers; Kansas City (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

University Health Truman Medical Center in Kansas City, MO is seeking a Patient Access Coordinator. You will manage patient check-in, verify insurance, and help patients navigate the finances of care with a calm, informative approach.

The role emphasizes accuracy, empathy, and efficient problem-solving in a fast-paced environment, with potential Spanish-language support to assist diverse patients. A high school diploma or equivalent is required, with 3+ years in patient contact or related fields

Qualifications

• Clear, kind, and effective communicator in person, over the phone, or via email.
• Detail-oriented with the ability to stay organized and calm under pressure.
• Able to read between the lines in legal documents and ask the right questions to find smart solutions.

Responsibilities

• Verify patient insurance and eligibility.
• Check-in patients and collect required information.
• Coordinate patient flow, scheduling, and related paperwork.
• Communicate clearly with patients, families, and care teams.
• Assist with prior authorizations and insurance-related tasks.
• Spanish language skills are a plus for patient communication.

Skills

Communication

Multitasking

Organizational skills

Empathy

Insurance terminology

Education

High school diploma or equivalent

Job description

University Health Truman Medical Center in Kansas City, MO is seeking a Patient Access Coordinator. You will manage patient check-in, verify insurance, and help patients navigate the finances of care with a calm, informative approach.

The role emphasizes accuracy, empathy, and efficient problem-solving in a fast-paced environment, with potential Spanish-language support to assist diverse patients. A high school diploma or equivalent is required, with 3+ years in patient contact or related fields