Patient Access Coordinator (7:00P-7:30A)

Truman Medical Centers; Kansas City (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

University Health Truman Medical Center in Kansas City, MO is seeking a Patient Access Coordinator. You will manage patient check-in, verify insurance, and help patients navigate the finances of care with a calm, informative approach.

The role emphasizes accuracy, empathy, and efficient problem-solving in a fast-paced environment, with potential Spanish-language support to assist diverse patients. A high school diploma or equivalent is required, with 3+ years in patient contact or related fields

Qualifications

• Clear, kind, and effective communicator in person, over the phone, or via email.
• Detail-oriented with the ability to stay organized and calm under pressure.
• Able to read between the lines in legal documents and ask the right questions to find smart solutions.

Responsibilities

• Verify patient insurance and eligibility.
• Check-in patients and collect required information.
• Coordinate patient flow, scheduling, and related paperwork.
• Communicate clearly with patients, families, and care teams.
• Assist with prior authorizations and insurance-related tasks.
• Spanish language skills are a plus for patient communication.

Skills

Communication

Multitasking

Organizational skills

Empathy

Insurance terminology

Education

High school diploma or equivalent

Job description

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.Patient Access Coordinator (7:00P-7:30A)101 Truman Medical CenterJob LocationUniversity Health Truman Medical CenterKansas City, MissouriDepartmentPatient Access UHTMCPosition TypeFull timeWork Schedule7:00PM - 7:00AMHours Per Week40Job DescriptionPatient Access Coordinator –Are you the kind of person who thrives in organized chaos, loves helping people, and can juggle patient flow, paperwork, and phone calls—all before your second cup of coffee? Then you'd feel right at home as a Patient Access Coordinator!In this role, you're the behind-the-scenes hero keeping everything running smoothly—from check-in to insurance verification, and all the way to getting patients where they need to be (on time, every time). You're part traffic controller, part detective (hello, prior authorizations), and part customer service superstar. You're not just doing the work—you’re making it better, helping to improve systems and support a team that relies on you daily.Oh, and you’re not afraid of a little paperwork (okay, a lot), love solving problems, and can keep your cool when things get hectic. Plus, you speak fluent “insurance,” know how to keep patients calm and informed, and have no problem making complex things sound simple. Bonus points if you can do all of that en español!What You Bring to the Table A high school diploma or equivalent (and a degree in multitasking from the school of real life) 3+ years of hands-on experience in patient contact, hospital finance, or insurance Previous success as a Patient Access Rep II or Scheduling Rep II Clear, kind, and effective communicator—whether it’s face-to-face, over the phone, or through email A detail-lover with a knack for staying organized and calm under pressure Able to read between the lines (and legal documents), ask the right questions, and find smart solutions fast Proficient in navigating sensitive conversations with empathy and professionalismExtra Credit (a.k.a. Preferred Skills)You’ve tackled insurance verification and authorization before and lived to tell the taleYou know your way around medical terms (and maybe even how to spell them!)You can speak Spanish—or you’re working on it!