Patient Access Coordinator (7:00P-7:30A)

University Health; United States; On-site; USD 42,000 - 52,000; Full time

Job summary

University Health Truman Medical Center in Kansas City, MO is seeking a Patient Access Coordinator to manage patient check-in, insurance verification, and scheduling during a 7:00PM - 7:00AM shift.

You will be the behind-the-scenes anchor keeping patient flow moving, handling paperwork, reading insurance documents, and communicating with empathy to patients and families. Spanish language skills are a plus, and a high school diploma is required.

Qualifications

• High school diploma or equivalent required.
• 3+ years of hands-on patient contact, hospital finance, or insurance experience.
• Experience as Patient Access Rep II or Scheduling Rep II preferred.
• Clear, kind communication with patients and families.

Responsibilities

• Manage patient check-in and scheduling processes.
• Verify insurance information and assist with prior authorizations.
• Guide patients to the correct departments and sources of care.
• Maintain calm, organized handling of paperwork even during busy periods.

Skills

Customer service

Communication

Organizational skills

Spanish language

Empathy

Education

High school diploma or equivalent

Job description

Patient Access Coordinator (7:00P-7:30A)

101 Truman Medical Center

Job Location

University Health Truman Medical Center

Kansas City, Missouri

Department

Patient Access UHTMC

Position Type

Full time

Work Schedule

7:00PM - 7:00AM

Hours Per Week

40

Job Description

Patient Access Coordinator -

Are you the kind of person who thrives in organized chaos, loves helping people, and can juggle patient flow, paperwork, and phone calls - before your second cup of coffee? Then you'd feel right at home as a Patient Access Coordinator!

In this role, you're the behind-the-scenes hero keeping everything running smoothly - from check-in to insurance verification, and all the way to getting patients where they need to be (on time, every time). You're part traffic controller, part detective (hello, prior authorizations), and part customer service superstar. You're not just doing the work--you're making it better, helping to improve systems and support a team that relies on you daily.

Oh, and you're not afraid of a little paperwork (okay, a lot), love solving problems, and can keep your cool when things get hectic. Plus, you speak fluent "insurance", know how to keep patients calm and informed, and have no problem making complex things sound simple. Bonus points if you can do all of that en español!

What You Bring to the Table

• A high school diploma or equivalent (and a degree in multitasking from the school of real life)
• 3+ years of hands-on experience in patient contact, hospital finance, or insurance
• Previous success as a Patient Access Rep II or Scheduling Rep II
• Clear, kind, and effective communicator- whether it's face-to-face, over the phone, or through email
• A detail-lover with a knack for staying organized and calm under pressure
• Able to read between the lines (and legal documents), ask the right questions, and find smart solutions fast
• Proficient in navigating sensitive conversations with empathy and professionalism

Extra Credit (a.k.a. Preferred Skills)

• You've tackled insurance verification and authorization before and lived to tell the tale
• You know your way around medical terms (and maybe even how to spell them!)
• You can speak Spanish, or you're working on it!