Patient Access Coordinator (7:00P-7:30A)

University Health; Kansas City (MO); On-site; USD 42,000 - 54,000; Full time

Job summary

University Health in Kansas City, MO is seeking a Patient Access Coordinator. You will manage patient check-in, verify insurance, and coordinate with departments to guide patients to the right services. The role emphasizes accurate communication and process improvement to support a busy team.

Ideal candidates have 3+ years in patient access or related areas, a high school diploma, and strong people skills. Spanish-speaking abilities are a plus, and the position is full-time with evenings/night

Qualifications

• High school diploma or equivalent (and a degree in multitasking from the school of real life).
• 3+ years of hands-on experience in patient contact, hospital finance, or insurance.
• Previous success as a Patient Access Rep II or Scheduling Rep II.
• Clear, kind, and effective communicator in person, over the phone, or via email.
• Detail-lover who stays organized and calm under pressure.
• Able to read between the lines and read legal documents to ask the right questions.

Responsibilities

• From check-in to insurance verification, ensuring patients are directed accurately.
• Coordinate patient flow and communications to get patients where they need to be on time.
• Support a team by improving processes and handling routine paperwork efficiently.

Skills

Clear, kind, and effective communicat

Calm under pressure

Multitasking

Spanish language (preferred)

Education

High school diploma or equivalent

Job description

If you are a current University Health or University Health Physicians employee and wish to be considered, you must apply via the internal career site.

Please log into myWORKDAY to search for positions and apply.

Patient Access Coordinator (7:00P-7:30A)101 Truman Medical CenterJob LocationUniversity Health Truman Medical CenterKansas City, MissouriDepartmentPatient Access UHTMCPosition TypeFull timeWork Schedule7:00PM - 7:00AMHours Per Week40

Patient Access Coordinator -

Are you the kind of person who thrives in organized chaos, loves helping people, and can juggle patient flow, paperwork, and phone calls-all before your second cup of coffee? Then you'd feel right at home as a Patient Access Coordinator!

In this role, you're the behind-the-scenes hero keeping everything running smoothly-from check-in to insurance verification, and all the way to getting patients where they need to be (on time, every time). You're part traffic controller, part detective (hello, prior authorizations), and part customer service superstar. You're not just doing the work-you're making it better, helping to improve systems and support a team that relies on you daily.

Oh, and you're not afraid of a little paperwork (okay, a lot), love solving problems, and can keep your cool when things get hectic. Plus, you speak fluent "insurance," know how to keep patients calm and informed, and have no problem making complex things sound simple. Bonus points if you can do all of that en espanol!

What You Bring to the Table

• A high school diploma or equivalent (and a degree in multitasking from the school of real life)
• 3+ years of hands-on experience in patient contact, hospital finance, or insurance
• Previous success as a Patient Access Rep II or Scheduling Rep II
• Clear, kind, and effective communicator-whether it's face-to-face, over the phone, or through email
• A detail-lover with a knack for staying organized and calm under pressure
• Able to read between the lines (and legal documents), ask the right questions, and find smart solutions fast
• Proficient in navigating sensitive conversations with empathy and professionalism

Extra Credit (a.k.a. Preferred Skills)

• You've tackled insurance verification and authorization before and lived to tell the tale
• You know your way around medical terms (and maybe even how to spell them!)
• You can speak Spanish-or you're working on it!