Overnight Part Time Front Desk/Concierge - Downtown San Antonio

Wrmc,-Inc.; San Antonio (TX); On-site; USD 23,000 - 24,000; Part time

Job summary

Worth Ross Management Company (WRMC) is seeking a polished Concierge for our luxury multifamily community in Downtown San Antonio. You will greet residents, guests, and vendors, manage building access, and serve as a trusted point of contact for daily needs while upholding privacy and exceptional service.

The role requires strong customer service, discretion, and the ability to thrive in a fast-paced, high-touch environment.

Qualifications

• High school diploma or equivalent required.
• Experience in hospitality or concierge preferred.
• Professional demeanor and ability to handle high-touch service.

Responsibilities

• Provide warm, professional service to residents, guests, and vendors.
• Manage building access and guest/vendor check-ins.
• Assist residents with questions, requests, and vendor access coordination.
• Maintain confidentiality and resident privacy at all times.
• Respond to resident concerns and emergencies, escalating when needed.
• Log daily activity, packages, and deliveries in BuildingLink.
• Contribute ideas to enhance services and improve resident experience.

Skills

Customer service

Hospitality knowledge

Communication skills

Attention to detail

Multitasking

Technology proficiency

Discretion

Education

High school diploma

Job description

• LOCATION: Downtown San Antonio (Near San Antonio Riverwalk)


• SCHEDULE: Part Time - Overnight: Friday and Saturday from 11:30 pm to 8:00 am


• PAY RATE: $17 -17.50 per hour.

ABOUTUS

Worth Ross Management Company (WRMC) is an award-winning leader in luxury multifamily and HOA management. We are known for delivering exceptional service,maintaininghigh standards, and creating welcoming communities where residents truly feel at home. Our teams are the heart of our success, and we value professionalism, attention to detail, and a genuine commitment to service.

ABOUT THE ROLE

We areseekinga polished and service-oriented Concierge to be the welcoming presence of our luxury multifamily community. This role is ideal for a professional who takes pride in delivering elevated resident experiences,valuesdiscretion, and thrives in a fast-paced, high-touch service environment.

As a Concierge, you will greet residents, guests, and vendors, manage building access, and serve as a trusted point of contact for daily needs while ensuring privacy, professionalism, and exceptional serviceat all times.

WhatYou’llDo

• Provide warm, professional service to residents, guests, and vendors.


• Manage building access and guest/vendor check-ins.


• Assistresidents with questions, requests, and coordination of authorized vendor access.


• Maintain confidentiality anduphold resident privacy at all times.


• Respond effectively to resident concerns and emergency situations, escalating when needed.


• Log daily activity, packages, and deliveries accurately inBuildingLink.


• Contribute ideas to enhance services and improve the resident experience.


• Support resident relations throughtimelyfollow-up and issue resolution.

Education & Experience

• High school diploma or equivalent required.


• Prior experience in hospitality, luxury residential, concierge, or customer service roles preferred.

What You Need to Succeed

• Strong customer service and hospitality knowledge, ideally in a luxury environment.


• Excellent communication and interpersonal skills.


• High attention to detail and ability to multitask independently.


• Comfort using technology such as email and concierge or property management systems.


• Professional judgment, discretion, and a calm, solution-oriented mindset.


• Flexibility toworkvaryingschedules, including weekends and holidays.