Overnight On-Call Hotel Concierge — Room Included

ESA Management, LLC; Bel Air (MD); On-site; USD 21,000 - 30,000; Part time

Benefits offered by this job

Weekly Pay

Great environment

Vision Insurance

401(k) Savings Plan

EAP

Job summary

ESA Management, LLC is seeking a NSR Suites Part Time employee to support overnight operations at the Bel Air area. The role requires responding to on-call needs, greeting guests, and ensuring courteous service while maintaining safety and security standards.

The position offers on-site lodging for overnight shifts, the ability to cover other nearby hotels if needed, and a structured on-call schedule with emphasis on guest satisfaction and quality service.

Qualifications

• High school diploma or GED or equivalent experience.
• 1–3 months related experience or training.
• Must be able to read and speak English.
• Must maintain professional appearance and demeanor.

Responsibilities

• Work as GSR to setup and maintain breakfast 5:30 AM to 7:00 AM.
• Attend to guests on call for check-ins, emergencies, noise complaints.
• Manage hotel keys and logging.
• Assist with limited guest check-ins/check-outs, greet guests, assign rooms, collect payments.
• Maintain knowledge of hotel policies, safety procedures.

Skills

Read and interpret documents

Operate hotel mobile phone

English proficiency

Computer skills

Oral and written communication

Guest service oriented

Professional appearance

Time management

Math basics

Follow instructions

Education

High school diploma or GED

Tools

Microsoft Office Suite

Hotel PMS system

Job description

ESA Management, LLC is seeking a NSR Suites Part Time employee to support overnight operations at the Bel Air area. The role requires responding to on-call needs, greeting guests, and ensuring courteous service while maintaining safety and security standards.

The position offers on-site lodging for overnight shifts, the ability to cover other nearby hotels if needed, and a structured on-call schedule with emphasis on guest satisfaction and quality service.