Overnight National Fleet Dispatch Lead

Cox Enterprises; Louisville (KY); In loco; USD 30.000 - 46.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid time off

Seven paid holidays

Bereavement leave

Voting leave

Descrizione del lavoro

Cox Fleet is seeking a National Coordinator to lead dispatch operations across markets, handling the full lifecycle of fleet repairs and maintenance with a focus on service quality and customer experience.

The role requires coordinating with internal partners and third-party vendors, coaching teammates, and ensuring adherence to Cox Fleet standards while supporting a nationwide network.

Competenze

• HS Diploma or GED required with 5 years of related dispatch/logistics experience or an equivalent combination of education and experience.
• Strong knowledge of fleet maintenance operations and transportation logistics.
• Proven ability to manage multiple events and coordinate with internal partners and third-party vendors.

Mansioni

• Manage the full lifecycle of service events from client request to repair completion.
• Coordinate dispatch to achieve KPI targets and optimal customer outcomes.
• Communicate with clients, customers, and internal stakeholders to provide timely updates.

Conoscenze

Dispatch operations

Time management

Cross-functional collaboration

Customer service

Formazione

HS Diploma/GED with 5 years' experience

Alternative: higher degree/certification with 3 years' experience

Strumenti

Dispatch systems

Fleet management software

MS Office

Descrizione del lavoro

Cox Fleet is seeking a National Coordinator to lead dispatch operations across markets, handling the full lifecycle of fleet repairs and maintenance with a focus on service quality and customer experience.

The role requires coordinating with internal partners and third-party vendors, coaching teammates, and ensuring adherence to Cox Fleet standards while supporting a nationwide network.