Overnight Member Services Specialist: Flexible Schedule

Planet Fitness - Glow Brands; Hopkinsville (KY); On-site; USD 1,653,000 - 2,066,000; Full time

Benefits offered by this job

Flexible Work Schedule

Casual Dress Code

Free Gym Access

Free Tanning

Free Wellness Spa Services

401(k) with Company Match

Daily Pay Options

Opportunity for Advancement

Employee Discounts on Products and …

Exclusive Discounts at Outside Retaile

Free Work Shirt options yearly.

Job summary

Planet Fitness - Glow Brands is seeking an Overnight Closer (Member Services Representative) to deliver a high level of customer service to members and guests. You will close the day's shift and ensure a smooth transition to the next team, while greeting, guiding, and assisting visitors.

A passion for fitness, reliability, and a friendly demeanor are essential for success in this role. The position is on-site and requires working the Overnight shift.

Qualifications

• Customer service background preferred.
• Basic computer proficiency required.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Responsibilities

• Greet members, prospective members and guests and provide exceptional service.
• Handle front desk activities: answer phones, check in members, assist with sign-ups and tours.
• Update member accounts as needed.
• Respond to questions and concerns and escalate when necessary.
• Maintain club cleanliness and order.
• Close the shift for the business day and prepare next day's bank deposit.

Skills

Customer service

Basic computer skills

Positive attitude

Punctuality

Communication skills

Diplomacy

Active listening

Education

High school diploma/GED

Job description

Planet Fitness - Glow Brands is seeking an Overnight Closer (Member Services Representative) to deliver a high level of customer service to members and guests. You will close the day's shift and ensure a smooth transition to the next team, while greeting, guiding, and assisting visitors.

A passion for fitness, reliability, and a friendly demeanor are essential for success in this role. The position is on-site and requires working the Overnight shift.