Overnight Member Services Pro — Flexible Scheduling

Planet Fitness - Glow Brands; Evansville (IN); On-site; USD 28,000 - 36,000; Part time

Benefits offered by this job

Training & development

Wellness resources

Employee discounts

Opportunity for Advancement

Health Insurance options

Life Insurance & Disability Coverage

Paid Time Off (PTO) & 7 Paid Holidays

Flexible Scheduling

401(k) with Company Match

Daily Pay Options

Free Gym Access

Free Tanning

Free Wellness Spa Services

Employee Wellness Programs $125 yearly

Exclusive Discounts at Outside Retail

Job summary

The Overnight Closer (Member Services Representative) at Planet Fitness - Glow Brands delivers a superior member experience by greeting guests, processing sign-ups, tours, and front desk inquiries, and closing the day’s shift. You’ll ensure smooth club operations and accurate records while maintaining a positive, professional atmosphere.

We seek customer-service focused individuals who are reliable, tech-savvy, and passionate about fitness.

Qualifications

• Customer service background preferred.
• Basic computer proficiency.
• A passion for fitness and health.
• Upbeat and positive attitude!
• Punctuality and reliability is a must.
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
• Strong listener with the ability to empathize and problem solve.
• Demonstrate diplomacy in all interactions while using appropriate behavior and language.
• High School diploma/GED equivalent required.
• Must be 18 years of age or older.

Responsibilities

• Greet members, prospective members and guests, providing exceptional customer service.
• Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions.
• Check members into the system.
• New member sign-up.
• Take prospective members on tours.

Job description

The Overnight Closer (Member Services Representative) at Planet Fitness - Glow Brands delivers a superior member experience by greeting guests, processing sign-ups, tours, and front desk inquiries, and closing the day’s shift. You’ll ensure smooth club operations and accurate records while maintaining a positive, professional atmosphere.

We seek customer-service focused individuals who are reliable, tech-savvy, and passionate about fitness.