Overnight Member Services Specialist (3rd Shift)

Planet Fitness - Glow Brands; Frankfort (KY); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Advancement

Health insurance

Life & disability

PTO + holidays

Flexible schedule

401(k) match

Daily pay

Employee discounts

Development

Casual dress

Free gym access

Free tanning

Wellness spa

Wellness reimbursement

Retail discounts

Job summary

Planet Fitness - Glow Brands is seeking an Overnight Closer (Member Services Representative) to deliver a first‑class member experience. You will greet members, handle front desk tasks, process sign-ups and tours, update accounts, and close the shift for the day to ensure smooth daily operations.

Ideal candidates have customer service experience, basic computer skills, a passion for fitness, a positive attitude, reliability and a HS diploma or GED.

Qualifications

• Customer service experience preferred.
• Basic computer skills required.
• Interest in fitness and health is helpful.
• Reliable and positive attitude essential.
• Must be punctual and professional.

Responsibilities

• Greet members and guests, delivering excellent service.
• Perform front desk duties: check-ins, tours, and sign-ups.
• Update member accounts and respond to inquiries.
• Close the shift and prepare the bank deposit for next day.

Skills

Customer service

Basic computer skills

Passion for fitness

Positive attitude

Punctuality

Empathy & problem solving

Professional communication

Diplomacy

Education

High School diploma/GED

Job description

Planet Fitness - Glow Brands is seeking an Overnight Closer (Member Services Representative) to deliver a first‑class member experience. You will greet members, handle front desk tasks, process sign-ups and tours, update accounts, and close the shift for the day to ensure smooth daily operations.

Ideal candidates have customer service experience, basic computer skills, a passion for fitness, a positive attitude, reliability and a HS diploma or GED.