Overnight Member Services Specialist

Planet Fitness - United FP Management, LLC; Wilmington (DE); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading fitness franchise is seeking a Overnight Closer (Member Services Representative) to provide outstanding customer service and ensure the smooth operation of the club. Responsibilities include greeting members and guests, handling all front desk activities, and maintaining cleanliness. Ideal candidates should have a passion for health, be reliable, and possess excellent customer service skills. The role requires standing for long periods and working overnight shifts. Join our team and help create a judgement-free environment!

Qualifications

• Must have a passion for fitness and health.
• Must be 18 years of age or older.
• Exceptional customer service skills with positive interactions.

Responsibilities

• Greet and provide service to members and guests.
• Handle front desk activities including phone inquiries.
• Close the day’s shift and create accurate bank deposits.

Skills

Customer service background

Basic computer proficiency

Exceptional customer service skills

Strong listening and problem-solving

Punctuality and reliability

Job description

A leading fitness franchise is seeking a Overnight Closer (Member Services Representative) to provide outstanding customer service and ensure the smooth operation of the club. Responsibilities include greeting members and guests, handling all front desk activities, and maintaining cleanliness. Ideal candidates should have a passion for health, be reliable, and possess excellent customer service skills. The role requires standing for long periods and working overnight shifts. Join our team and help create a judgement-free environment!