Overnight Member Services Specialist

Planet Fitness; Urbandale (IA); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Dollars for Scholars Program

Employee Appreciation Program

Free Membership for self and one family member or friend

Health, Dental and Vision Insurance

Voluntary Life Insurance

Job summary

Planet Fitness in Urbandale, Iowa is hiring a Customer Service Representative to ensure a positive member experience. Responsibilities include greeting potential members, handling front desk tasks, and assisting members with check-ins and inquiries. Ideal candidates should possess strong customer service skills, basic computer proficiency, and a good work ethic. Benefits include health insurance, a free membership, and advancement opportunities.

Qualifications

• Honesty and good work ethic.
• Ability to communicate questions, concerns or issues to a supervisor.

Responsibilities

• Greet potential members providing a great customer experience.
• Handle front desk tasks, including answering phone calls.
• Assist in member check-ins, sign-ups, and cancellations.
• Help maintain the cleanliness of the club.

Skills

Strong customer service skills

Basic computer proficiency

Job description

Planet Fitness in Urbandale, Iowa is hiring a Customer Service Representative to ensure a positive member experience. Responsibilities include greeting potential members, handling front desk tasks, and assisting members with check-ins and inquiries. Ideal candidates should possess strong customer service skills, basic computer proficiency, and a good work ethic. Benefits include health insurance, a free membership, and advancement opportunities.