Overnight Member Services Specialist

Paycom - ATS; Brownsburg (IN); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Growth opportunities

401K match

Health insurance options

PTO

Free gym membership

Job summary

National Fitness Partners, the Planet Fitness franchise operator, is hiring a Customer Service Representative in Brownsburg, IN. The role focuses on delivering a superior, judgement-free member experience, answering calls, greeting members, and assisting with sign-ups and tours.

We offer growth opportunities, schedule with hourly increases after 180 days and annually, shift-differential overnight pay, and a comprehensive benefits package including 401K with match, health/dental/vision, PTO and

Qualifications

• Customer service experience required.
• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Basic computer proficiency required.

Responsibilities

• Provide superior customer service to Planet Fitness members, guests, and prospective members.
• Answer phones in a friendly manner and greet members; assist with sign-ups and tours.
• Log amenities and assist with beverage or merchandise purchases at POS.
• Respond to member questions and concerns promptly and professionally.
• Promote fitness classes (PE@PF) to members and new sign-ups; maintain a clean, safe club environment.

Skills

Customer service

Education

High school diploma/GED

Tools

POS system

Basic computer proficiency

Job description

National Fitness Partners, the Planet Fitness franchise operator, is hiring a Customer Service Representative in Brownsburg, IN. The role focuses on delivering a superior, judgement-free member experience, answering calls, greeting members, and assisting with sign-ups and tours.

We offer growth opportunities, schedule with hourly increases after 180 days and annually, shift-differential overnight pay, and a comprehensive benefits package including 401K with match, health/dental/vision, PTO and