Night Shift Member Experience Advocate

National Fitness Partners; Brownsburg (IN); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401K employer match

Health Insurance

PTO

Free Black Card Membership

Life Insurance

Job summary

National Fitness Partners is hiring a Customer Service Representative in Brownsburg, IN for a full-time evening schedule. Starting pay is $12 per hour with overnight shift differentials and a 10PM–6AM shift from Monday to Friday.

Responsibilities include answering phones, greeting and signing up members, logging amenities, handling POS transactions, promoting fitness classes, and maintaining a clean, safe club environment. Growth opportunities exist as leadership paths begin at entry level.

Qualifications

• Provide superior customer service to members and guests.
• Answer phones and greet members professionally.
• Process purchases and operate POS accurately.
• Maintain a clean, safe club environment.

Responsibilities

• Provide superior customer service to Planet Fitness members and guests.
• Answer phones using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns and process POS purchases.
• Promote fitness classes and keep the club clean and safe.

Skills

Customer service

Phone etiquette

Communication

Team player

Education

High school diploma or equivalent

Tools

POS system

Job description

National Fitness Partners is hiring a Customer Service Representative in Brownsburg, IN for a full-time evening schedule. Starting pay is $12 per hour with overnight shift differentials and a 10PM–6AM shift from Monday to Friday.

Responsibilities include answering phones, greeting and signing up members, logging amenities, handling POS transactions, promoting fitness classes, and maintaining a clean, safe club environment. Growth opportunities exist as leadership paths begin at entry level.