Overnight Member Services & Sales Specialist

Fit Fusion, LLC; Brunswick (GA); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Employee discounts

Flexible schedule

Opportunity for advancement

Training & development

Job summary

Crunch Fitness is seeking a Night-shift Member Services Representative to welcome late‑night and early‑morning members, guiding membership options and delivering a friendly, energetic experience.

This overnight role blends sales, front‑desk service, and daily club operations, including cleaning tasks and preparing the club for morning operations. Ideal candidates are dependable, personable, and comfortable taking initiative with limited supervision.

Qualifications

• Sales or customer service experience preferred; fitness, retail, or hospitality experience is a plus.
• Comfortable starting conversations and following up with prospects.
• Friendly, professional, and able to communicate effectively with members, guests, and teammates.
• CPR/AED certification must be obtained within 30 days of hire.
• Ability to balance sales, service, and cleaning responsibilities.

Responsibilities

• Welcome members and guests, complete check-ins, and address account alerts according to club procedures.
• Conduct personalized club tours, explain membership options, address objections, and close sales.
• Complete prospect follow-up and referral activities to support membership sales goals.
• Explain amenities, promote upgrades and retail products, and connect members with services.
• Process membership agreements, payments, and purchases accurately and maintain records.

Skills

Sales experience

Customer service

Communication skills

Basic computer skills

Job description

Crunch Fitness is seeking a Night-shift Member Services Representative to welcome late‑night and early‑morning members, guiding membership options and delivering a friendly, energetic experience.

This overnight role blends sales, front‑desk service, and daily club operations, including cleaning tasks and preparing the club for morning operations. Ideal candidates are dependable, personable, and comfortable taking initiative with limited supervision.