Overnight Member Services Associate

Planet Fitness - Baseline Fitness; Prairieville (LA); On-site; USD 22,000 - 26,000; Part time

Benefits offered by this job

Free gym membership

Dollars for Scholars Program

Employee appreciation program

Health, dental and vision insurance

Short-term disability

Pet insurance

Job summary

Planet Fitness - Baseline Fitness in Prairieville, LA is seeking a front desk associate to drive new member sales and deliver a superior member experience. You will greet guests, answer questions, and help with tours and sign-ups while maintaining a welcoming environment.

You will handle phone inquiries, assist with check-ins and account updates, and support club operations. The role requires good communication, reliability, and basic computer skills; physical duties include standing up to 75%

Qualifications

• Honesty and a strong work ethic.
• Excellent customer service skills.
• Basic computer proficiency.
• Able to communicate clearly and professionally.
• Reliability and punctuality.

Responsibilities

• Greet and meet potential members, delivering a positive customer experience.
• Answer phone calls politely and assist with questions or concerns.
• Take information calls and give club tours to prospective members.
• Assist in member sign-ups, cancellations, and account updates.
• Facilitate member services issues and forward to a supervisor as needed.
• Help maintain the club’s neatness and cleanliness.
• Support front desk tasks and overall club operations.

Job description

Planet Fitness - Baseline Fitness in Prairieville, LA is seeking a front desk associate to drive new member sales and deliver a superior member experience. You will greet guests, answer questions, and help with tours and sign-ups while maintaining a welcoming environment.

You will handle phone inquiries, assist with check-ins and account updates, and support club operations. The role requires good communication, reliability, and basic computer skills; physical duties include standing up to 75%