Overnight Manager - Key West Front Office Lead

Key West Collection

Key West (FL)

On-site

USD 45,000 - 60,000

Full time

9 days ago

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Benefits offered by this job

Medical coverage (multi-tier)

Dental & Vision Coverage

24/7 Teledoc

Free maintenance medications

Pet Insurance

Hotel discounts

Tuition reimbursement

Paid time off

401K match

Job summary

Key West Historic Inns Collection in Key West, FL is seeking an experienced Overnight Manager to lead the collection during the overnight hours, overseeing Front Office and Night Audit operations and ensuring guest needs are met.

As Manager on Duty, you’ll perform nightly walkthroughs, address safety concerns, communicate updates to morning leadership, and set the inns up for a successful start to the day across Winslow’s Bungalows, Lighthouse Hotel, Ridley House, Ella’s Cottages, and Fitch

Qualifications

Previous hotel supervisory or management experience preferred.
Strong leadership, guest service and problem-solving skills.
Must be available to work overnight shifts, including weekends and holidays as scheduled.

Responsibilities

Oversee Front Office and Night Audit operations during overnight hours.
Respond to guest needs and escalations and maintain high service levels.
Conduct property walkthroughs and address operational or safety concerns.
Ensure nightly procedures are completed accurately and report to morning leadership.
Set inns up for a successful start to each new day.