Overnight Luxury Residential Concierge

Four Seasons Hotels Ltd; New Orleans (LA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Rewarding Work Culture

Mentoring and Development

Medical, Dental, Vision Insurance

Complimentary Stays after 6 Months

9 paid Holidays including Mardi Gras

Complimentary employee meals

Dry cleaning of employee uniforms

Discounted parking

401k with company matching

Job summary

Four Seasons Hotel and Private Residences New Orleans is seeking an Overnight Residential Ambassador to join our Residences Team. You will be the trusted contact for homeowners, delivering thoughtful, personalized service from the Residential Lobby and anticipating needs with care and discretion.

In this role you will respond to requests, coordinate services, and provide local recommendations, while upholding Four Seasons standards in a highly collaborative luxury environment.

Qualifications

• Hospitality/concierge/guest service background preferred.
• Strong communication and interpersonal skills.
• Detail-oriented, organized, and computer-literate.

Responsibilities

• Create exceptional homeowner experiences by responding to requests with warmth and discretion.
• Coordinate residential services and access, including packages, deliveries, and vendors.
• Maintain knowledge of local dining, entertainment, attractions, events, and services for homeowners.
• Collaborate with Engineering, Housekeeping, and other departments to ensure seamless residence operations and accurate billing.

Skills

Hospitality experience

Concierge experience

Guest service

Education

College degree preferred

Job description

Four Seasons Hotel and Private Residences New Orleans is seeking an Overnight Residential Ambassador to join our Residences Team. You will be the trusted contact for homeowners, delivering thoughtful, personalized service from the Residential Lobby and anticipating needs with care and discretion.

In this role you will respond to requests, coordinate services, and provide local recommendations, while upholding Four Seasons standards in a highly collaborative luxury environment.