Luxury Hotel Housekeeping Lead - Assistant Manager

Four Seasons Hotel and Residences New Orleans; New Orleans (LA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Medical, Dental, Vision

Employee meals

Uniform dry cleaning

401k with company match

Job summary

Four Seasons Hotel and Residences New Orleans is seeking candidates to join our team as our Assistant Housekeeping Manager. In this role, you will lead and inspire the Housekeeping team to deliver exceptional cleanliness and comfort, ensuring guest rooms and public areas consistently reflect the highest standards of Four Seasons.

What You'll Do includes training, scheduling, and collaborating with other departments to ensure a flawless guest experience.

Qualifications

• Two to four years of previous experience in Housekeeping department head positions.
• Exceptional communication and interpersonal skills.
• Ability to operate computer equipment and computer systems including HotSOS, Opera, BirchStreet, and Microsoft Office Suite.
• Reading, writing and oral proficiency in the English language.
• Bilingual skill preferred.
• Experience in Laundry preferred.

Responsibilities

• Lead, train, schedule, and coach the Housekeeping team fostering high performance through ongoing feedback, performance evaluations, and corrective action when necessary.
• Oversee daily housekeeping operations by assigning and monitoring workloads, inspecting guest rooms and public areas to ensure brand standards are met, coordinating maintenance requests, managing floor inventory and supplies, and releasing completed guest rooms for occupancy.
• Work closely with hotel departments to ensure a flawless guest experience that consistently exceeds Four Seasons standards and expectations.

Tools

HotSOS

Opera

BirchStreet

Microsoft Office Suite

Job description

Four Seasons Hotel and Residences New Orleans is seeking candidates to join our team as our Assistant Housekeeping Manager. In this role, you will lead and inspire the Housekeeping team to deliver exceptional cleanliness and comfort, ensuring guest rooms and public areas consistently reflect the highest standards of Four Seasons.

What You'll Do includes training, scheduling, and collaborating with other departments to ensure a flawless guest experience.