Luxury Events Admin & Sales Coordinator

Four Seasons Hotel and Residences New Orleans; New Orleans (LA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Comprehensive benefits package

9 paid holidays

Employee discount for stays

Complimentary dry cleaning for staff

Employee meals

Discounted parking near hotel

Job summary

Four Seasons Hotel and Residences New Orleans seeks a passionate, detail-oriented Sales & Catering Administrative Assistant to join our Commercial team. You will provide essential administrative support, coordinating with the Sales & Catering team to plan events, prepare contracts, and ensure flawless guest experiences.

Your organizational skills, attention to detail, and dedication to service excellence will enable seamless event execution and exceptional guest satisfaction.

Qualifications

• Excellent reading, writing & oral proficiency in English.
• Good organizational skills.
• Attention to detail.
• Ability to multitask.
• Able to handle telephone calls in an efficient and courteous manner.
• Proficient in Microsoft Word, Excel, Powerpoint, Outlook, Teams, and Delphi.

Responsibilities

• Receive and respond to incoming telephone calls to Sales & Marketing, Food & Beverage, and Executive Office
• Prepare accurate written correspondence including letters, contracts, reports, banquet event orders, schedule of events, printed menus, and emails using MS Word, Delphi, Docusign
• Maintain Delphi accounts, including traces, creating and updating bookings, manipulating events in the function diary and the preparation of banquet event orders
• Maintain the various Sales and Catering file systems, both electronic and paper distribution, including Account Files, Addendums, Contracts, Vendor Resource Files and Resumes.
• Operate a variety of electronic and manual office resources

Skills

English proficiency

Organizational skills

Attention to detail

Multitasking

Phone etiquette

Communication skills

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Teams

Delphi

Job description

Four Seasons Hotel and Residences New Orleans seeks a passionate, detail-oriented Sales & Catering Administrative Assistant to join our Commercial team. You will provide essential administrative support, coordinating with the Sales & Catering team to plan events, prepare contracts, and ensure flawless guest experiences.

Your organizational skills, attention to detail, and dedication to service excellence will enable seamless event execution and exceptional guest satisfaction.