Overnight Laundry & Guest Services Attendant

ESA Management, LLC; Horsham (PA); Hybrid; USD 2,066,000 - 2,204,000; Full time

Benefits offered by this job

Weekly Pay

Competitive Wages

Great Working Environment

Employee Recognition Programs

Vision Insurance

401(k) Savings Plan

Employee Assistance Program (EAP)

Employee Perks Program offering hotel/

Job summary

ESA Management, LLC is seeking a Night Guest Laundry Attendant to support guests overnight, manage check-ins/outs, and handle laundry and dish processing in a hotel setting.

You will also assist with breakfast setup, cart stocking, and daily property tours to ensure cleanliness and adherence to safety standards. The role requires flexibility for night shifts and strong guest service skills.

Qualifications

• Must have a High School Diploma or GED, and may have 1–3 months related experience or training.
• Proficient English communication with guests and associates.
• Able to operate the property management system and process shift reports or audits as assigned.
• Accurate in handling routine reports and correspondence.
• Able to perform basic arithmetic and handle cash transactions.
• Exercise good judgment and resolve guest issues.
• Ensure safety and security procedures are followed.

Responsibilities

• Assist guests overnight, including check-in/check-out and payment collection.
• Process laundry: stain treatment, washing, drying, folding linens and towels.
• Process dishware: wash, dry, and package as needed.
• Stock housekeeping carts and supply rooms to brand standards.
• Handle reservations, registrations, payments, and departures per guidelines.
• Set up grab-and-go breakfast items per brand standards.
• Conduct property walk-throughs for cleanliness and maintenance.

Skills

English proficiency

PMS operation

Safety compliance

Cash handling

Guest service

Education

High School Diploma or GED

Tools

Property Management System

Job description

ESA Management, LLC is seeking a Night Guest Laundry Attendant to support guests overnight, manage check-ins/outs, and handle laundry and dish processing in a hotel setting.

You will also assist with breakfast setup, cart stocking, and daily property tours to ensure cleanliness and adherence to safety standards. The role requires flexibility for night shifts and strong guest service skills.