Overnight Hotel Night Auditor — Guest Experience Pro

Buffalo Lodging Associates, LLC; Florida; Vor Ort; USD 24.000 - 33.000; Teilzeit

Benefits dieser Stelle

Paid weekly

401(k) plan with employer match

Paid vacation

Hotel discounts

Tuition reimbursement

Flexible spending account

Life insurance

Disability insurance

Wellness programs

Employee appreciation

Learning and development

Employee referral program

Zusammenfassung

Buffalo Lodging Associates, LLC is seeking a part-time Night Audit at Homewood Suites in Sarasota, FL. The role covers overnight hours (11 PM–7 AM), greeting guests, handling check-ins/outs, and balancing accounts.

Responsibilities include managing reservations, updating the PMS, and ensuring guest satisfaction. Candidates with hotel experience, especially Hilton brands, and a high school diploma are preferred. Benefits and employee programs are offered.

Qualifikationen

• Customer service experience preferred in a hotel setting.
• Training or experience with Hilton brands is a plus.
• High School diploma or equivalent preferred.

Aufgaben

• Greet guests and complete check-in/check-out in the property management system.
• Handle cash, credit card information and goods at the property.
• Identify guest needs and provide information about hotel services and amenities.
• Take reservations from callers and update/cancel in the system as requested.
• Organize shift paperwork, balance room accounts, and run night audit reports.

Kenntnisse

Customer service

Guest relations

Overnight shift experience

Teamwork

Ausbildung

High school diploma or equivalent

Tools

Property management system

WORD

EXCEL

Jobbeschreibung

Buffalo Lodging Associates, LLC is seeking a part-time Night Audit at Homewood Suites in Sarasota, FL. The role covers overnight hours (11 PM–7 AM), greeting guests, handling check-ins/outs, and balancing accounts.

Responsibilities include managing reservations, updating the PMS, and ensuring guest satisfaction. Candidates with hotel experience, especially Hilton brands, and a high school diploma are preferred. Benefits and employee programs are offered.