Overnight Hotel Manager - Lead 24/7 Guest Experience

Key West Historic Inns; Key West, Northern (FL, KY); Hybride; USD 60 000 - 78 000; Plein temps

Avantages offerts par ce poste

Medical Coverage (Multiple Tiers)

Dental & Vision Coverage

Tuition Reimbursement

Hotel Discounts

Paid Time Off

Résumé du poste

Key West Historic Inns is seeking an Overnight Manager to lead hotel operations during the overnight hours across its boutique properties in Old Town. The role supervises Rooms and Food & Beverage operations, responds to guest needs, and ensures safety and readiness for the next day.

The ideal candidate has at least two years of hotel management or supervisory experience, strong leadership, and the ability to handle overnight challenges with calm, professional problem-solving.

Qualifications

• Minimum two years of hotel management or supervisory experience.
• Previous overnight/Manger on Duty experience preferred.
• Strong leadership and decision-making under overnight conditions.
• Excellent guest service, problem-solving and communication.
• Ability to manage multiple priorities in a fast-paced hospitality environment.

Responsabilités

• Serve as the Manager on Duty during overnight hours.
• Oversee overnight Rooms, Front Office and F&B operations.
• Maintain presence and assist guests and team members.
• Respond to guest concerns and service recovery promptly.
• Make operational decisions and escalate when needed.
• Conduct property walks and ensure safety and security.
• Assist with payroll, budgeting and team schedules as needed.
• Provide direction and training to overnight staff.

Connaissances

Hotel management

Overnight operations

Guest service

Cash handling

Leadership

Outils

Hotel systems

Description du poste

Key West Historic Inns is seeking an Overnight Manager to lead hotel operations during the overnight hours across its boutique properties in Old Town. The role supervises Rooms and Food & Beverage operations, responds to guest needs, and ensures safety and readiness for the next day.

The ideal candidate has at least two years of hotel management or supervisory experience, strong leadership, and the ability to handle overnight challenges with calm, professional problem-solving.