Overnight Hotel Auditor - Guest Services & Bookkeeping

Stonebridge; Washington (District of Columbia); On-site; USD 24,000 - 34,000; Part time

Benefits offered by this job

401(k) matching

Wellness support

Travel and lodging perks

Job summary

Stonebridge is seeking a part-time Night Auditor in Washington, DC to close out the day, balance revenues, and provide guest services during overnight hours.Responsibilities include check-ins/check-outs, payment verification, and maintaining accurate records in the property management system.

The role requires basic bookkeeping, strong communication, and the ability to work independently overnight, including weekends and holidays. Training will cover safety procedures and guest issue escalation.

Qualifications

• Previous hospitality or customer service experience preferred.
• Proficiency in basic bookkeeping and balancing financial transactions.
• Strong communication skills, both verbal and written.
• Proficient in using property management systems and office software.
• Excellent customer service and problem-solving skills.
• Ability to work independently and make decisions with minimal supervision.
• Detail-oriented with strong organizational skills.

Responsibilities

• Greet, register, and assign rooms to hotel guests.
• Verify customer payment methods and process credit authorizations.
• Maintain accurate records of room availability and guest accounts using the property management system.
• Balance daily receipts and revenues, conducting income audits on posted revenues.
• Assist guests with check-out processes, reviewing accounts and resolving discrepancies.
• Answer phone calls promptly, directing inquiries or addressing guest needs.
• Coordinate with overnight housekeeping or maintenance staff to resolve guest issues.
• Make and confirm reservations, ensuring accurate data entry.
• Provide guests with information on hotel services and local attractions.
• Document guest feedback and escalation issues to management when necessary.
• Perform nightly “bucket checks” to ensure compliance with hotel standards.
• Assist in maintaining security and safety during overnight shifts by monitoring guest activity and access.

Skills

Hospitality experience

Bookkeeping

Communication skills

Property management system

Independent work

Detail-oriented

Tools

Property management system

Job description

Stonebridge is seeking a part-time Night Auditor in Washington, DC to close out the day, balance revenues, and provide guest services during overnight hours.Responsibilities include check-ins/check-outs, payment verification, and maintaining accurate records in the property management system.

The role requires basic bookkeeping, strong communication, and the ability to work independently overnight, including weekends and holidays. Training will cover safety procedures and guest issue escalation.