Overnight Gym Front Desk & Member Services

Taymax; Jacksonville (FL); Presencial; USD 21 000 - 22 000; Tempo integral

Resumo da oferta

Taymax Group is hiring a Member Services Representative in Jacksonville, FL. The role focuses on delivering a top-notch member experience at the Planet Fitness club. You will greet guests, process sign-ups, tours, and payments, while maintaining a clean and welcoming environment.

Ideal candidates have a customer-service background and reliable, punctual work habits. This on-site position supports team operations and everyday club needs with a positive fitness-focused attitude.

Qualificações

• Must be 18 years of age or older.
• High School diploma/GED equivalent required.
• Customer service background preferred.
• Basic computer proficiency.
• Punctuality and reliability are a must.
• Ability to work independently as well as part of a team.
• A positive, upbeat attitude and a passion for fitness and health!
• Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
• Strong listener with the ability to empathize and problem solve.

Responsabilidades

• Greet members, prospective members and guests with exceptional service.
• Handle front desk activities: answer phones and assist callers.
• Check members into the system and sign up new members with rate calculations.
• Take prospective members on tours; assist Club Manager with drawer counts.
• Facilitate updates to member accounts and respond to inquiries promptly.
• Maintain clean, organized club areas; complete daily tasks early in shift.
• Support special cleaning projects and adhere to safety protocols.

Conhecimentos

Customer service

Front desk

Phone handling

Teamwork

Punctuality

Problem solving

Formação académica

High School diploma/GED equivalent

Ferramentas

POS system

Descrição da oferta de emprego

Taymax Group is hiring a Member Services Representative in Jacksonville, FL. The role focuses on delivering a top-notch member experience at the Planet Fitness club. You will greet guests, process sign-ups, tours, and payments, while maintaining a clean and welcoming environment.

Ideal candidates have a customer-service background and reliable, punctual work habits. This on-site position supports team operations and everyday club needs with a positive fitness-focused attitude.